In short. This website is an information page about our company. You cannot create an account, buy anything or fill in a form here. We use no cookies, no analytics and no advertising trackers on this site. The only personal information we receive is what you choose to send us by email.
This Privacy Policy explains how Wirk Retail collects, uses and discloses personal information in connection with wirkretail.nl (the "Website"). It applies to this Website only. The online stores we operate publish their own privacy policies, which apply to those stores and to any purchase made there.
Who is responsible
Wirk Retail, established in the Netherlands and registered with the Dutch Chamber of Commerce under number 42006683, is the controller of the personal information described in this policy. You can reach us at info@wirkretail.nl.
Personal information we collect
When we use the term "personal information", we mean information that identifies you or can reasonably be linked to you. On this Website we collect only the following:
- Information you send us. If you email us, we receive your email address, your name if you provide it, and whatever you choose to write in your message and its attachments.
- Technical access data. Like every website, this one is served from a web server that automatically records standard log data: your IP address, the date and time of your request, the page requested, and information about your browser and operating system.
We do not collect payment details, account credentials, order histories or shipping information through this Website, because none of those functions exist here.
How we use personal information
- To answer you. We use the contents of your email to respond to your question and to keep a record of our correspondence.
- To keep the Website running and secure. Server logs are used to operate the site, diagnose faults and detect abuse such as attacks or automated scraping.
- To meet legal obligations. We may use or retain information where we are required to do so by law, or to establish, exercise or defend legal claims.
We do not use your information for marketing, we do not build profiles, and we do not make automated decisions about you.
The legal basis for using it
Where the General Data Protection Regulation applies, we rely on our legitimate interest in corresponding with people who contact us and in keeping our Website available and secure, and on compliance with legal obligations where those apply.
Cookies and tracking
This Website sets no cookies. It loads no analytics software, no advertising pixels, no social media widgets and no external fonts or scripts. Nothing on this Website tracks you across other websites.
How we disclose personal information
We do not sell personal information and we do not share it for advertising purposes. We disclose it only in these cases:
- Service providers. Our hosting provider stores the Website and its server logs, and our email provider processes messages you send us. They act on our instructions and may not use your information for their own purposes.
- Legal reasons. Where we are required to comply with applicable law or valid legal process, or where disclosure is necessary to protect our rights, our safety or that of others.
- Business transfers. If our business or part of it is sold, merged or reorganised, information may be transferred as part of that transaction.
International transfers
Our providers may process information in countries other than the one you live in. Where information is transferred outside the European Economic Area, we rely on appropriate safeguards recognised under applicable law, such as the European Commission's standard contractual clauses.
How long we keep it
We keep email correspondence for as long as needed to deal with the matter it concerns and to keep a reasonable record afterwards, and longer only where the law requires it. Server logs are kept for a short period for security and diagnostic purposes and are then deleted or overwritten by our hosting provider.
Security
The Website is served over an encrypted connection, and we take reasonable organisational and technical measures to protect the information we hold. No method of transmission or storage is completely secure, so please do not send us sensitive information by email that you would not want to risk being read by others.
Your rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to receive a copy in a portable format. To exercise any of these rights, email info@wirkretail.nl. We may need to verify your identity before we act on a request, and we will respond within the period the law allows.
If you are in the Netherlands and you believe we have not handled your information properly, you may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). If you are elsewhere in the European Economic Area or the United Kingdom, you may complain to your local supervisory authority.
Children
This Website is not directed at children and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, contact us and we will delete it.
Links to other websites
This Website may link to websites we do not control. We are not responsible for their content or their privacy practices, and we encourage you to read the privacy policy of any website you visit.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. When we do, we will change the date at the top of this page. The version published here is always the current one.
Contact
Questions about this policy or about how we handle personal information can be sent to info@wirkretail.nl.
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